Most products are also available in stores. However, some items are not sold in stores because they are online-only products or are available for sale at different times. Please note that we cannot check in-store inventory on our online shop.

Even products with the same color name may differ in appearance. We strive to display colors as accurately as possible.

Measurements are taken based on our proprietary "Size Guide".

Please note that even if an item is in your cart, you will not be able to place an order if another customer completes their order first and the item sells out.

Items marked as "Out of Stock" may be available for purchase again. Please click the "Waiting for Restock" button on the product details page and sign up for a restock notification email.

Please note that the online store maintains a separate inventory from its physical stores. We apologize for any inconvenience.

Simple gift wrapping is available. If you would like it, please enter "Gift wrapping requested" in the notes section.
・Shipping will take longer than usual orders.
・A shopping bag (paper bag) is not included.
・Sale, markdown, and point-up products are not eligible.
・Sauge Décor products are not eligible for gift wrapping.

Items will be shipped to the delivery address without a packing slip or other documents.
We do not provide a packing slip or receipt for the purchaser. If you require a receipt, please contact us here.

No password is required for our store. Enter your email address, and a 6-digit verification code will be sent to that address. Enter the code to complete the login.
For more details, please see the Login Instructions.

Your personal and important card information is encrypted using SSL during transmission and is deleted once authentication is complete.
No information is stored on any computers managed by our company. Please use our online shop with peace of mind.

The cash-on-delivery fee is not included in the total amount shown on the order checkout screen. At the time of delivery, please pay the delivery person the total amount of the product price plus shipping, plus the cash-on-delivery fee. For details on the fee amount, please refer to “Cash on Delivery” in the User Guide.

We sincerely apologize for the inconvenience. Please contact Customer Support with the following information.

Inquiry category: Exchanges, returns, and repairs
Click here to access the inquiry form.

Customer Support will contact you after reviewing your inquiry.

If you registered with a mobile email address, you may have changed your email address since your previous registration, or your email reception settings may be configured to block incoming emails. Please contact your mobile phone carrier for information on how to adjust these settings.
To change your registered email address, please submit a request to update your registration details.
If you have settings enabled to block spam emails, please disable them or add our domain "@store.galeriedepop.com" to your approved senders list.
*As there are various other settings besides domain-based filters, please contact your mobile phone carrier directly if you are unsure how to adjust them.
*If you use a PC email address to register but your registration is not saved, please disable any virus scanning settings and try again.
*If you do not know how to disable virus scanning, please contact the device manufacturer.

To unsubscribe from the email newsletter, please enter your registered email address below and follow the instructions to unsubscribe.
Click here to unsubscribe from the email newsletter

After logging in below, you can change or add email newsletters from "Change Registration Details".
Click here to change or add email newsletters

A smartphone-optimized site is available. Please note that a feature phone site is not available.